Return & Refund Policy

Cancellations by Maritime Authorities

If the Indonesian Maritime Authorities (Harbor Master) cancel the charter due to weather or sea conditions:

• An alternative date will be offered, and/or a refund or voucher may apply.
• This decision is made 1 hour before disembarkation.

Guest Cancellations

• 90+ days prior to charter → Full refund.
• Less than 60 days before charter → Refund of USD 500 or 50% of paid amount, whichever is greater (processing fees may apply).
  • If the deposit is less than USD 500, the full deposit is forfeited.
• Within 48 hours of embarkation → Non-refundable.
• No refund for cancellations due to personal reasons or travel restrictions.

Postponements & Extended Credit

For any cancellation or postponement reasons:

• Payments made will be held for 24 months, transferable to:
  • Another charter of equal length, or
  • Any third party of your choosing.